If you have additional questions not listed below, or other concerns, please contact Client Services.
We’re always looking to exemplify and demonstrate our expert customer service and client loyalty!
What are your business hours?
All departments of Monumental Media & Marketing, LLC are fully operational and available to assist you: Monday-Friday, 9am-4pm, Pacific Time, excluding national and select major holidays.
Is this just another Lead Service?
No way! We partner with the most popular internet platforms like Google™, YouTube™, Facebook™, Twitter™, Instagram™ and Microsoft Advertising™ which powers the popular search engines: Yahoo!™, Bing™ and AOL™ to serve exclusive advertisements on your behalf. We will never send you a list of dry leads, or a cold list of numbers for you to call. We’ve flipped the script, now your potential clients contact you directly!
Where will my advertisements show up?
Neither us or ANY company can guarantee you an exact position on any Search Engine (example: guaranteeing your advertisements show up in a specific spot or that you will always be #1) However, our Ad Creation team constantly works their best magic to maintain your advertisements on the first page.
Is this service really exclusive?
Yes, we are 100% committed to representing only (1) client per search term. No more competing for zip codes or being just another face in a roster. With us, the spotlight is always on you!
How long before my services are online?
Standard marketing campaigns are typically up, running and LIVE within 24-72 hours. Multi-level and custom marketing campaigns will have a scheduled project completion date set up through your Monumental Representative.
How will charges appear on my statement?
All transactions processed by Monumental Media & Marketing, LLC will appear on your statements as (Real Estate Marketing 8445498541).
How will I know if this is working for me and bringing a positive ROI?
We recommend you always ask potential clients how they got to your website and found your the name, listing, email or phone number.
Can I choose when my advertisements are shown?
Sure can! Only want your advertisements shown at certain times of the day? Let us know, we can implement a custom ads schedule at any time.
Is there a minimum term or contract?
All products and services are always offered on a month-to-month subscription basis. However, periodically, we run promotions which may also include the option to commit to a minimum term.
What is Mobile Marketing?
Ever notice how everyone in the world is glued their smartphones 24 hours a day? With Mobile Marketing we can extend the reach of your advertisements beyond desktops and laptops by also featuring them on any and all compatible smartphones. In addition, we will also enable your Mobile advertisements with a click-to-call feature, this unique option gives clients the ability to call you directly from your advertisements.
How many unique search terms will I receive?
This depends on how many cities you are subscribed to. You are guaranteed at least (1) specific set of unique keywords per city. However, it is entirely possible to be featured on close variants of your specific keywords, meaning you can possibly show up under countless variations of your keywords.
Can I change the verbiage in my ads?
Upcoming “open house” or new home you just listed? Let us know! Having your verbiage updated regularly always keeps your advertisements fresh and sets you apart from your competition.
How do I update my personal information?
New website, phone number and email? Or updating your billing info? Contact Client Services during our business hours, all submissions will be updated within 24 hours, unless, due to the complexity of your request we express otherwise.
Can I pause or put a hold on my subscription?
You betcha! Your subscription can be paused at any time and for any reason for up to (3) months for just a $10.00 monthly holding fee.
What is the average cost to advertise with Monumental Media & Marketing, LLC?
This depends entirely on you. We offer several unique packages and services; each custom designed to achieve specific marketing outcomes.
How do I upgrade or downgrade my subscription?
Contact Client Services and let them know which particular service of your subscription you would like upgrade or downgrade, it’s that easy!
How do I cancel my entire subscription?
Simply click here to fill out our subscription cancellation form a minimum of (3) business days prior to your next scheduled billing date.