If you have other questions not listed below, or additional concerns, please give us the opportunity to make things right by giving us a call at (844) 549-8541.
We’re always looking to exemplify and demonstrate our expert customer service and client loyalty!
1. Is there a minimum term or contract?
Absolutely not, every single product and service we provide is always offered on a month-to-month subscription basis.
3. Is this just another Lead Service?
No way! We partner with the most popular internet platforms like Google™, YouTube™, Facebook™, Twitter™, Instagram™ and Microsoft Advertising™ which powers the popular search engines: Yahoo!™, Bing™ and AOL™ to serve exclusive advertisements on your behalf. We will never send you a list of dry leads, or a cold list of numbers for you to call. We’ve flipped the script, now your potential clients contact you directly!
5. Where will my advertisements show up?
Neither us or ANY company can guarantee you an exact position on any Search Engine (example: guaranteeing your advertisements show up in a specific spot or that you will always be #1) However, our Ad Creation team constantly works their best magic to maintain your advertisements on the first page.
7. Is this service really exclusive?
Yes, we are 100% committed to representing only (1) client per search term. No more competing for zip codes or being just another face in a roster. With us, the spotlight is always on you!
9. How long before my services are online?
Standard marketing campaigns are up and running within 24-72 hours. Multi-level marketing campaigns will have a scheduled project completion date set up through your Personal Monumental Representative.
11. How will billing charges appear?
All transactions processed by Monumental Media & Marketing, LLC will appear on your statements as (Real Estate Marketing 8445498541).
13. Besides calling, is there another way to receive assistance with my subscription?
Of course, anything relating to your products and services can also be assisted by emailing client services any time during business hours.
15. What are Monumental Media & Marketing, LLC’s business hours?
We are open Monday – Friday, 9am – 4pm, Pacific Time, excluding national holidays.
2. How do I cancel my Subscription?
Simply click here to fill out our Subscription Cancellation Form a minimum of (3) business days prior to your next billing date.
4. What is Mobile Marketing?
Ever notice how everyone in the world is glued their smartphones 24 hours a day? With Mobile Marketing we can extend the reach of your advertisements beyond desktops and laptops by also featuring them on any and all compatible smartphones. In addition, we will also enable your Mobile advertisements with a click-to-call feature, this unique option gives clients the ability to call you directly from your advertisements.
6. How many unique search terms will I receive?
This depends on how many cities you are subscribed to. You are guaranteed at least (1) specific set of unique keywords per city. However, it is entirely possible to be featured on close variants of your specific keywords, meaning you can possibly show up under countless variations of your keywords.
8. Can I change the verbiage in my ads?
Upcoming “open house” or new home you just listed? Let us know. Having your verbiage updated regularly always keeps your advertisements fresh and sets you apart from your competition.
10. How do I update my subscription information?
Just give us a call or shoot us a email any time during our business hours, all submissions will be updated within 24 hours, unless, due to the complexity of your submission we express otherwise.
12. Can I pause or put a hold on my subscription?
You betcha! Your subscription can be paused at any time and for any reason for up to (3) months for just a $10.00 monthly holding fee.
14. What is the average cost to advertise with Monumental Media & Marketing, LLC?
This depends entirely on you. We offer several unique packages and services; each custom tailored and designed to achieve specific marketing outcomes.
16. How do I request my subscriptions campaign metrics and statistics?
Simply email client services and requests them, and we’ll send them to you, it’s that easy!